With the passing of another New Year, traditionally, many of us turn our thoughts forward – to opportunities and new resolutions to fulfill. Each BroadSoft Connection’s reveal likewise announces a new market opportunity– although, this year, I felt our 10th anniversary event was especially meaningful with the announcement of UC-One™. Announcing a growth opportunity for hosted communication services, UC-One signifies, not simply a transformation in business communications, but an opportunity to provide an innovative and superior experience to help you more easily meet your goals.
Scott Hoffpauir, BroadSoft’s Chief Technology Officer at Connections 2012
Why is UC-One significant? A 2012 Infonetics Research survey on enterprise plans for unified communications reveals that complexity has displaced cost as the leading barrier affecting UC deployment. Also, when choosing a UC solution, 71% of respondents view mobile device integration as “very important.” This landscape, fragmented by service providers, as well as communications silos for voice, video, text and collaboration, creates complexity and mobility that inhibits employee productivity. The UC-One platform meets this productivity challenge through the integration of four key unified communications components (click for more information).
Many have agreed with me on the significance of this year’s reveal, including RCRWireless. RCRWireless discussed the potential of UC-One as helping to serve, “Telecom operators [who] want to avoid becoming dumb pipe… [and] are looking for ways to increase their revenue with value-added services that complement their regular voice and data services”. Dave Michels, UCStrategies’ UC Expert, independent industry analyst and consultant, also describes UC-One as:
“An impressive move…a strong UC package that is as good or better than many premises-based solutions.…I expect it to do very well in the marketplace”.
With hosted VoIP and UC accounting for 30% of business voice in the third quarter of 2012(Source: Infonetics, VoIP and UC Services and Subscribers 1H12 ), UC-One stands to meet a large market in the New Year, while continuing to deliver user needs and gaining critical acceptance. World Wide revenues of 3Q 2012 have increased over 12% for UC alone, fueled by “demands for tools to provide increased productivity and employee flexibility” (Infonetics, Enterprise UC, VoIP, TDM Equipment 3Q12).
UC-One’s announcement means it may be easier than ever to keep our business resolutions this year – Happy New Year to all connected to the BroadSoft family.
Interested in seeing a live demo? Take a view from the front seat of Connections 2012. In this live recording, meet Joe – the designer, as he discovers how UC-One works for him:
For more information on UC-One, please visit: http://www.broadsoft.com/products/broadworks/uc-one/.